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Professional Background

Review Juan’s professional background.

Professional Background

Summary

Established public servant with strong expertise in strategic communication, interpersonal engagement, and stakeholder relations. Comfortable working with a wide range of stakeholders, from youth and seniors to senior business and government leaders.

Guided by a deep sense of social responsibility, offers extensive experience helping organizations communicate their mission, values, and purpose. A results-driven decision maker focused on crafting authentic, meaningful narratives that create positive impact across organizations, communities, and broader audiences.

Excels in dynamic, collaborative environments by pairing a strong commitment to service with persuasive communication, delivering value through leadership, teamwork, and professional excellence.

 

Areas of Expertise

Brand Development
Research & Analytics
Audience Outreach
Content Development & Marketing
Social Media Management

Multi-Channel Marketing Campaigns
Strategic Communications
Public Relations
Outreach & Engagement Strategy
Strategic Planning

 

Professional Strengths & Qualifications

Community & Stakeholder Engagement

  • Advise the Attorney General, Chief of Staff, Community Engagement Director, and senior leadership on confidential community and stakeholder matters.

  • Participate in an average of 250 events annually since 2023, contributing to a 100% increase in constituent engagement across the District of Columbia.

  • Lead engagement with the Metropolitan Police Department, the Office of the Attorney General’s Public Safety Division, and external public programming.

  • Represent OAG before the DC Council, District agencies, Advisory Neighborhood Commissions, Business Improvement Districts, and civic organizations.

  • Oversee OAG signature programs and support agencywide events, including the annual State of the Agency and All Hands.

Public Relations

  • Introduced actionable engagement and outreach strategies designed to increase visibility, facilitating conversations with key stakeholders in support of short- and long- term objectives on behalf of the Office of Councilmember At-Large Robert C. White Jr.

  • Designed both short- and long-term solutions for the engagement of communication, media, and public relations campaigns across all platforms.

  • Facilitated the development of strategic initiatives for improved public relations, demonstrating an ability to work independently, but still communicate effectively across department teams.

Marketing Communications

  • Generated more than $1.2M in annual sales revenue for Civil Cigar Lounge by guiding marketing strategy, increasing market exposure, and expanding business reach.

  • As Director of Marketing Communications at W. Curtis Draper Tobacconist, contributed to more than $2.2M in annual sales revenue through global client engagement and product-line marketing.

Social Media & Web Strategy

  • Built a web presence to expand brand visibility through digital content and social media strategy.

  • Created targeted social media content and marketing copy to engage audiences and strengthen brand reach.

Brand Development 

  • Improved domestic and international brand awareness through execution of omni-channel campaigns utilizing email marketing, creative online advertising, and targeted collateral materials designed to expand audience reach.

  • Reviewed operational performance to identify strengths and weaknesses within business structure and develop actionable solutions for maximizing brand growth, improving consumer engagement, and driving sales.

 

Selected Experience

Deputy Director of Community Engagement
Office of the Attorney General for the District of Columbia
Apr 2025 to Present

Community Outreach Specialist
Office of the Attorney General for the District of Columbia
Jan 2023 to Apr 2025

Committee Analyst II, Transition Team of Attorney General-Elect Brian Schwalb
Office of the Attorney General for the District of Columbia
Nov 2022 to Dec 2022

Campaign Manager & Communications Director
Gordon For Ward 5 Council Campaign
Oct 2021 to Jun 2022

Community Outreach Specialist, Office of Councilmember At-Large Robert C. White Jr.
Council of the District of Columbia
Feb 2018 to Feb 2019

Director, Marketing Communications
Civil Cigar Lounge
Jul 2015 to Sep 2019

Director, Marketing Communications
W. Curtis Draper Tobacconist
Apr 2010 to Jul 2015

Public Relations Director
Rosa Mexicano Restaurants
Jun 2005 to Mar 2006

Communications & Marketing Specialist
Catholic Charities of the Archdiocese of New York
Jul 2002 to Mar 2003

Founder, President & Chief Executive Officer
TCD Public Relations
Mar 1996 to Dec 2001

Public Relations Associate
Vorhaus & Co.
Jan 1995 to Mar 1996

Public Relations Associate
3M
Jun 1991 to Jun 1994

 

Education

Bachelor of Arts, Advertising, Public Relations & Strategic Communications
Penn State University

Associate of Arts, Culinary Arts & Restaurant Management
Art Institute of New York City

 

Professional Development & Training

Hootsuite Platform Certification, Hootsuite Academy 2021
Google Universal Analytics Essential Training (2020), LinkedIn 2021
SEO Foundations, LinkedIn 2021
Internet Research, CITI Program 2021
Social and Behavioral Human Subjects Research, CITI Program 2021

 

Affiliations

Chairperson
Ward 2 Democrats
Nov 2021 to Feb 2026

Member (Appointed by Councilmember At-Large Robert C. White Jr.)
DC Pedestrian Advisory Council
Oct 2021 to Sep 2024

Executive Board Member & Communications Officer
DC Latino Caucus
April 2021 to October 2025

Member
Public Relations Society of America Feb 2021 – Present

Founding Vice President
Ward 2 Education Council (W2EC)
Dec 2020 to June 2021

Co-Chair, Advocacy Committee
School Home Association of Duke Ellington School of the Arts
Aug 2020 – Aug 2022

Transition Committee Member
Councilmember-Elect Robert C. White Jr.
Nov 2016 to Jan 2017

President, Parent Teacher Association
Ross Elementary School
Aug 2014 to Jun 2015

Board Member, Parent Teacher Association
Ross Elementary School
Aug 2012 to Aug 2014

Campaign Chair
Jack Jacobson for DC State Board of Education
Mar 2012 to Nov 2012

Member, Board of Trustees
Cardinal Hayes High School
Sep 2009 to Feb 2024

 

Technical Skills & Languages

Web Tools: Wordpress, Squarespace, Canva
Social Media: Hootsuite, LinkedIn, Facebook, Twitter, Instagram
Software: Apple Suite, Microsoft Office
Marketing Tools: Google Ads, Facebook Ads, Google Analytics, Constant Contact, MailChimp
Analytics Tools: IBM SPSS Statistics, Qualtrics, Minitab, NGP VAN, VoteBuilder, MiniVAN
Languages: Spanish